No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
At Xpress Rides, we strive to improve people's lives with exemplary service and transportation. Our safe and efficient drivers help you get from point A to point B and enjoy the ride. While we do need to collect and use some of your personal information for these purposes, we limit that use as much as possible. We respect each individual and their private information.
Ratings and Feedback. When you rate and provide feedback about the service provided, we collect all of the information you provide in your feedback.
Communications. When you contact us or we contact you, we collect any information that you provide, including the contents of the messages or attachments you send us.
Enterprise and Delivery Programs. If you use Xpress Rides through your employer or other organization that we have partnered with, we will collect information about you from those parties, such as your name and contact information.
Concierge Service. Sometimes another business or entity may order you a ride. If an organization has ordered a ride for you using our Concierge service, they will provide us your contact information and the pickup and drop-off location of your ride.
Referral Programs. Friends help friends use Xpress Rides. If someone refers you to us, we will collect information about you from that referral including your name and contact information. If you refer someone to Xpress Rides, we will let them know that you generated the referral. If another user referred you, we may share information about your use of Xpress Rides with that user. For example, a referral source may receive a discount on a future ride when you use Xpress Rides and would receive such information.
YOUR RIGHTS AND CHOICES REGARDING YOUR DATA
Email Subscriptions. You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages. We will still send you transactional and relational emails about your use of services provided by Xpress Rides.
Text Messages. You can opt out of receiving commercial or promotional text messages by replying with the word STOP from the mobile device receiving the messages. To re-enable texts you can text START in response to an unsubscribe confirmation SMS. Message frequency varies, and messaging and data rates may apply depending on your mobile service plan.
CONTACT US
If you have any questions or concerns about your privacy or anything in this policy, we encourage you to contact us.
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